Who we are

Our website address is: http://fiaintl.org

What personal data we collect and why we collect it

We at Friends in Action (FIA) International and our affiliated branches worldwide are committed to respecting your privacy and recognize your need for appropriate protection and management of any personally identifiable information (“personal information”) you share with us.

FIA has established this privacy policy so that you can understand the care with which we intend to treat your personal information.

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, and an email address or other contact information. FIA also considers all records related to your contributions to FIA as part of your personal information.

FIA strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, FIA intends to adhere to the principles set forth in this privacy policy, even if, in connection with the above, we transfer your personal information from your country to countries that may not require an “adequate” level of protection for your personal information. In other words, our goal is to provide protection for your personal information no matter where that personal information is collected, transferred or retained.

Policy Scope

This policy covers how FIA treats all personal information that FIA collects and receives, including all personnel files for short- and long-term personnel, and information related to contributions to FIA. This policy does not apply to the practices of other organizations that FIA does not control or to people that are not affiliated with FIA.

Information Collection and Use

FIA collects personal information when you register or contact FIA, when you request information on projects or services, and when you contribute to the ministry or missionaries affiliated with FIA. FIA records information about your contributions as required for accounting and tax purposes.

When you register, we ask for information such as your name, address, postal/zip code, phone number, email address, birth date, gender, and occupation. We do not store or keep Credit Card or EFT information used to make financial transactions. All financial information is tokenized and encrypted.

FIA uses this information primarily for the following purposes:

  • Sending you information concerning the ministry of FIA
  • Updating you on projects or teams that you have inquired about
  • Notifying you of developments to a project directly related to you
  • Distributing receipts for your contributions
  • Recording information relative to your contributions to FIA, FIA ministries, and FIA missionaries
  • Providing documentation concerning your tax-deductible contributions to FIA as a nonprofit (FIA-USA is a 501(c)3, FIA-Canada: a registered charity, FIA-UK: a charity.)
  • Processing your requests for EFTs and Credit Card transactions

Information Sharing and Disclosure

FIA will not sell, trade, or disclose to third parties any personal information derived from registration with or contributions to FIA without your consent (except as required by subpoena, search warrant, or other legal processes, or in the case of imminent physical harm to the customer or others). When FIA uses other agents, contractors, or companies to perform services on its behalf, FIA will ensure that the company protects your personal information consistent with the guidelines laid out in this policy. FIA will, in good faith, disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant or a guardian appointed for you).

Information Security

FIA has implemented technology and security features to safeguard the privacy of your personal information from unauthorized access or improper use, and we will continue to enhance FIA’s security procedures as new technology becomes available.

Contact forms

FIA uses contact forms to obtain your name and email address for the purpose of answering specific questions or collecting information relevant to the organization. This information is not used for marketing or appeal purposes.


Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience.

FIA uses cookies to track visits to our website, we store no personal details.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


FIA uses Google Analytics, a service which transmits website traffic data to Google Servers in the United States. Google Analytics does not identify users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. You may opt-out of Google Analytics cookies by clicking here.

Who we share your data with

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see and edit their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What third parties FIA receives information from

FIA allows you to share information with social media sites. Those social media sites may give us automatic access to certain personal information retained by them about you (e.g. content viewed by you, content liked by you and information about the advertisements you have viewed or clicked). If you provide FIA with access to any site with video content, then you agree that we can share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw authorization or connection to the social media site. You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to the personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we can collect, use and retain the information provided by these social media sites in accordance with this Privacy Notice. We may also use plug-ins or other technologies from various social media sites. If you click on a link provided via a social media plugin, you are voluntarily establishing a connection with that respective social media site.

Accessing and Changing Your Information

FIA honors requests to review personal information and will correct any such information which may be inaccurate. You may verify that appropriate corrections have been made.
You may also request to be removed from mailings and/or other communication that is distributed by FIA. CLICK TO CONTACT FRIENDS IN ACTION